Returns & Refunds Policy

30-Day Return Period

We accept returns within 30 days of delivery for eligible products that are unused, in original packaging, and in resellable condition. A valid proof of purchase is required. Please ensure all items are securely packaged to avoid damage during return shipping.

Return Shipping Responsibility

Customers are responsible for return shipping costs. A 15–25% restocking fee may apply based on product type and condition.

Note: Large mobility equipment such as wheelchairs, electric scooters, and chair lift systems, as well as any custom-built or clearance items, may be considered final sale if opened, assembled, or altered.

Refund Processing

Refunds are processed after inspection and approval of the returned item. Processing times may vary depending on your payment provider.